Return/Refund Policies

For Giclée art prints on canvas arriving with damage due to shipping mishandling or other obvious surface flaws, we will replace the art print or provide web store credit for the amount of the artwork. For all custom artwork where Client approved proofs or sketches have been supplied prior to original artwork shipment, no returns or refunds are available, unless damage is present due to shipping mishandling. The Client is responsible for all shipping fees. No shipping fees will be refunded.

 
Cancellation Policy

In the event of cancellation or breach by the Client, the Artist shall retain all rights of copyright and ownership of the original artwork, including sketches and any other preliminary materials. For all custom artwork projects, the Client shall pay the Artist according to the following schedule: 50% of original fee if cancelled after preliminary sketches are completed, or 100% if cancelled after completion of finished art. If projects are cancelled during the design phase, the Client will pay a prorated fee to compensate for the Artist’s time, plus all out-of-pocket and material costs related to the Client’s project. Clients are responsible for payment of all costs related to their project.

Acceptance of Terms

The signature of the client or clicking the “acceptance” box shall evidence acceptance of these terms. Any purchases made from the Terhune Design website/e-store signify agreement to all terms.